Washington's $8 Billion
Shadow
Mega-contractors such as Halliburton and Bechtel supply
the government with brawn. But the biggest, most
powerful of the "body shops"—SAIC, which employs 44,000
people and took in $8 billion last year—sells
brainpower, including a lot of the "expertise" behind
the Iraq war.
By Donald L. Barlett and James B. Steele
02/20/07 "Vanity
Fair" - March 2007 --- One of the great
staples of the modern Washington movie is the dark and
ruthless corporation whose power extends into every
cranny around the globe, whose technological expertise
is without peer, whose secrets are unfathomable, whose
riches defy calculation, and whose network of allies, in
and out of government, is held together by webs of
money, ambition, and fear. You've seen this movie a
dozen times. Men in black coats step from limousines on
wintry days and refer guardedly to unspeakable things.
Surveillance cameras and eavesdropping devices are
everywhere. Data scrolls across the movie screen in
digital fonts. Computer keyboards clack softly.
Seemingly honorable people at the summit of
power—Cabinet secretaries, war heroes, presidents—turn
out to be pathetic pawns of forces greater than anyone
can imagine. And at the pinnacle of this dark and
ruthless corporation is a relentless and well-tailored
titan—omniscient, ironic, merciless—played by someone
like Christopher Walken or Jon Voight.
To be sure, there isn't really such a corporation: the
Omnivore Group, as it might be called. But if there were
such a company—and, mind you, there isn't—it might look
a lot like the largest government contractor you've
never heard of: a company known simply by the
nondescript initials SAIC (for Science Applications
International Corporation), initials that are always
spoken letter by letter rather than formed into a
pronounceable acronym. SAIC maintains its headquarters
in San Diego, but its center of gravity is in
Washington, D.C. With a workforce of 44,000, it is the
size of a full-fledged government agency—in fact, it is
larger than the departments of Labor, Energy, and
Housing and Urban Development combined. Its anonymous
glass-and-steel Washington office—a gleaming corporate
box like any other—lies in northern Virginia, not far
from the headquarters of the C.I.A., whose byways it
knows quite well. (More than half of SAIC's employees
have security clearances.) SAIC has been awarded more
individual government contracts than any other private
company in America. The contracts number not in the
dozens or scores or hundreds but in the thousands: SAIC
currently holds some 9,000 active federal contracts in
all. More than a hundred of them are worth upwards of
$10 million apiece. Two of them are worth more than $1
billion. The company's annual revenues, almost all of
which come from the federal government, approached $8
billion in the 2006 fiscal year, and they are continuing
to climb. SAIC's goal is to reach as much as $12 billion
in revenues by 2008. As for the financial yardstick that
really gets Wall Street's attention—profitability—SAIC
beats the S&P 500 average. Last year ExxonMobil, the
world's largest oil company, posted a return on revenue
of 11 percent. For SAIC the figure was 11.9 percent. If
"contract backlog" is any measure—that is, contracts
negotiated and pending—the future seems assured. The
backlog stands at $13.6 billion. That's one and a half
times more than the backlog at KBR Inc., a subsidiary of
the far better known government contractor once run by
Vice President Dick Cheney, the Halliburton Company.
It is a simple fact of life these days that, owing to a
deliberate decision to downsize government, Washington
can operate only by paying private companies to perform
a wide range of functions. To get some idea of the
scale: contractors absorb the taxes paid by everyone in
America with incomes under $100,000. In other words,
more than 90 percent of all taxpayers might as well
remit everything they owe directly to SAIC or some other
contractor rather than to the IRS. In Washington these
companies go by the generic name "body shops"—they
supply flesh-and-blood human beings to do the
specialized work that government agencies no longer can.
Often they do this work outside the public eye, and with
little official oversight—even if it involves the most
sensitive matters of national security. The Founding
Fathers may have argued eloquently for a government of
laws, not of men, but what we've got instead is a
government of body shops.
The unhappy business practices of the past few years in
Iraq—cost overruns, incompetence, and corruption on a
pharaonic scale—have made the American public keenly
aware of the activities of mega-contractors such as
Halliburton and Bechtel. Although SAIC takes on
government projects such as those pursued by contractors
like these, it does not belong in exactly the same
category. Halliburton and Bechtel supply the
government's brawn. They pour concrete, roll out
concertina wire, build infrastructure. They call on
bullnecked men to provide protection.
In contrast, SAIC is a body shop in the brain business.
It sells human beings who have a particular
expertise—expertise about weapons, about homeland
security, about surveillance, about computer systems,
about "information dominance" and "information warfare."
If the C.I.A. needs an outside expert to quietly check
whether its employees are using their computers for
personal business, it calls on SAIC. If the Immigration
and Naturalization Service needs new record-keeping
software, it calls on SAIC. Indeed, SAIC is willing to
provide expertise about almost anything at all, if there
happens to be a government contract out there to pay for
it—as there almost always is. Whether SAIC actually
possesses all the expertise that it sells is another
story.
What everyone agrees on is this: No Washington
contractor pursues government money with more ingenuity
and perseverance than SAIC. No contractor seems to
exploit conflicts of interest in Washington with more
zeal. And no contractor cloaks its operations in greater
secrecy. SAIC almost never touts its activities in
public, preferring to stay well below the radar. An SAIC
executive once gave a press interview and referred to
the enterprise as a "stealth company," a
characterization that is accurate and that has stuck.
"Nobody knows who they are," says Glenn Grossenbacher, a
Texas lawyer who has battled SAIC in court on a
whistle-blowing case. "Everybody knows Northrop Grumman
and G.E., but if you went out on the street and asked
who the top 10 [defense] contractors are, I can
guarantee you that SAIC would not be one of them."
Which is all the more remarkable in light of two
developments. The first is a mounting collection of
government audits and lawsuits brought by former
employees for a variety of reasons, some of them
personal and some coming under federal whistle-blower
statutes. In a response to written queries, SAIC
characterized itself as a "highly ethical company and
responsible government contractor, committed to doing
the right thing." But a review by Vanity Fair of
thousands of pages of documents, including corporate
e-mail messages, offers disturbing revelations about the
company's inner workings, its culture, and its
leadership.
The second development is that several of SAIC's biggest
projects have turned out to be colossal failures,
failures that have occurred very much in public.
One involves the National Security Agency, America's
intelligence-gathering "electronic ear" and for many
years SAIC's biggest customer. The volume of telephone,
e-mail, and other electronic communications that the
N.S.A. intercepts worldwide is so massive that the
agency urgently needs a new computer system to store it,
sort it, and give it meaning—otherwise it will keep
missing clues like the Arabic message "Tomorrow is zero
hour," intercepted the day before 9/11 but not
translated until the day after. SAIC won the initial
$280 million, 26-month contract to design and create
this system, called Trailblazer. Four years and more
than a billion dollars later, the effort has been
abandoned. General Michael V. Hayden, the former head of
the N.S.A. and now the director of the C.I.A., blamed
the failure on "the fact we were trying to overachieve,
we were throwing deep and we should have been throwing
short passes." Happily for SAIC, it will get the chance
for a comeback in the second half. The company has been
awarded the contract for a revised Trailblazer program
called ExecuteLocus. The contract is worth $361 million.
Another failed effort involves the F.B.I., which paid
SAIC $124 million to bring the bureau, whose computer
systems are among the most primitive in American law
enforcement, into at least the late 20th century. The
lack of information-sharing is one reason why the F.B.I.
failed to realize that in the year leading up to 9/11
two of the future hijackers—including one with known "jihadist
connections"—were actually living in the San Diego home
of an F.B.I. informant. SAIC set to work on a system
called the Virtual Case File. V.C.F. was supposed to
become a central repository of data (wiretap
transcripts, criminal records, financial transactions)
from which all F.B.I. agents could draw. Three years and
a million lines of garbled computer code later, V.C.F.
has been written off by a global publication for
technology professionals as "the most highly publicized
software failure in history." The failure was due in
part to the bureau's ever shifting directives, which
points up the perverse nature of government-by-contract.
When the government makes unrealistic demands, the
contractors go along anyway: they are being paid not to
resist but to comply. If it turns out they can't
deliver, new contracts will simply be drawn up.
Responding to questions about the F.B.I. project, the
company conceded that "there were areas in which SAIC
made mistakes, particularly where we failed to
adequately communicate our concerns about the way the
contract was being managed."
These and other SAIC activities would seem to be ripe
targets for scrutiny by the new Democratic Congress. But
don't be surprised if you hear nothing at all: SAIC's
friends in Washington are everywhere, and play on all
sides; the connections are tightly interlocked. To cite
just one example: Robert M. Gates, the new secretary of
defense, whose confirmation hearings lasted all of a
day, is a former member of SAIC's board of directors. In
recent years the company has obviously made many
missteps, and yet SAIC's influence in Washington seems
only to grow, impervious to business setbacks or even to
a stunning breach of security.
Much to the embarrassment of a company entrusted with
some of the nation's most precious secrets, its San
Diego offices were mysteriously burgled in January of
2005. A censored San Diego police-department report
reveals the basic outline. The report notes that the
building "is patrolled by DOD certified security" and
that "the interior lights are on motion sensors and
would have been activated by the suspects."
Nevertheless, burglars managed to break into SAIC's
headquarters, pry open 13 private offices, and walk out
with one desktop-computer hard drive and four laptops.
By SAIC's account, the computers contained personal data
on thousands of present and past employees, presumably
including the company's many former C.I.A. operatives,
N.S.A. executives, and Pentagon officials. To date, the
burglary remains unsolved.
SAIC has displayed an uncanny ability to thrive in every
conceivable political climate. It is the invisible hand
behind a huge portion of the national-security state—the
one sector of the government whose funds are limitless
and whose continued growth is assured every time a
politician utters the word "terrorism."
SAIC represents, in other words, a private business that
has become a form of permanent government.
A Plain Brown Envelope
On the evening of January 17, 1961, Dwight D. Eisenhower
came down from the White House living quarters to the
Oval Office and delivered his last address to the
American people as president. This was the famous speech
in which he warned against the "disastrous rise of
misplaced power" in the hands of what he called "the
military-industrial complex"—the sturdy hybrid formed by
crossbreeding American corporate interests with those of
the Pentagon and the intelligence community.
As Eisenhower spoke, a quietly ambitious man on the
other side of the country, John Robert Beyster, was
going about his business as head of the
accelerator-physics department at the General Atomic
corporation, in La Jolla, California, one of many
secretive companies that sprouted early in the atomic
era. Beyster had grown up outside of Detroit, served in
the navy during World War II, and earned a Ph.D. in
nuclear physics from the University of Michigan before
migrating to Southern California in the 1950s. He was a
lanky and nerdy-looking technocrat, but the
tortoiseshell glasses concealed a driven personality.
Beyster believed that General Atomic didn't appreciate
his ideas, and he began to lay plans. Within a decade of
Eisenhower's farewell speech, Beyster would create an
enterprise epitomizing the military-industrial complex
that caused Eisenhower such dismay. Now, four decades
later, that company epitomizes something beyond
Eisenhower's worst nightmare—the
"military-industrial-counterterrorism complex."
Science Applications International Corporation was born
in February of 1969 in a stucco office building in La
Jolla next to a ballet studio overlooking the Pacific.
"I was not the brilliant, flash-of-inspiration type of
entrepreneur," Beyster would later recall; rather, he
was more a "persistent builder type." The name he
decided on for his company, though brilliantly opaque,
reflected an assumption that the real future of national
defense—or, at any rate, the real future profits to be
had from national defense—lay in science and technology,
not in boots on the ground. And a lot of that scientific
work would necessarily be analytical; it would be about
thinking as much as about making. Beyster's very first
government contract came from the Defense Atomic Support
Agency: he was given the task of calculating "the output
of nuclear devices."
Beyster understood that this particular moment of the
American Century was the perfect time for shrewd
consultants to get into the war business. The conflict
in Vietnam was still raging, and the Cold War seemed to
have become a permanent fixture of the geopolitical
landscape. The Nixon administration was promoting a
missile-defense system to protect its ICBM
installations. Scientists were hard at work on a host of
nuclear projects, including the fabled neutron bomb.
Although computers had yet to revolutionize government
and business, visionaries like Beyster could see that
eventually they would, and so, for SAIC, computer
systems represented another target of opportunity.
Joined by research scientists from General Atomic and
elsewhere, Beyster developed a straightforward business
plan. As he later explained it, "People who came into
the company went out and got contracts." Everyone who
worked for SAIC had to carry his own weight. You might
have a Ph.D. in physics or applied mathematics, but at
SAIC your job fundamentally was to sell your high-tech
ideas and blue-chip expertise to the army, navy, air
force, C.I.A., N.S.A., Atomic Energy Commission, and any
other government agency with money to spend and an
impulse to buy. Contracts were everything. There is much
to be said for SAIC's approach: in its four decades of
existence, the company has turned a profit every single
year.
Beyster aggressively packed his company with former
generals, admirals, diplomats, spies, and Cabinet
officers of every kind to fill the company's board of
directors and the upper echelons of its staff. These
were the kinds of people who would always have easy
access to the agencies they had left behind—and who
someday might even go back into government. To be sure,
every Beltway defense contractor tries to bring retired
generals and admirals into the fold, but Beyster offered
an incentive that others couldn't match: an internal
stock-ownership program, which promised to make
government officials rich after they left public
service. The stock-ownership program would eventually be
expanded to include everyone on the company's payroll,
but it began as Beyster's way of rewarding favored
executives and board members, whose identities were kept
secret. A lucky recipient would learn of his good
fortune when a messenger appeared in his office carrying
a plain brown envelope containing a newly minted stock
certificate.
SAIC had its own brokerage subsidiary, licensed by the
S.E.C., a kind of in-house Merrill Lynch called Bull,
Inc. The name accurately predicted the stock's vitality.
Beyster and his board managed every aspect of the
stock—the number of shares, who received them, and, most
important, the price. Unlike on Wall Street, where
individual stock prices go up and down, the SAIC stock
price, controlled by Beyster and his board, usually
moved in one direction only: up. The more contracts you
landed, the more stock you received. Even if you stayed
at SAIC for only a short time, you could in the long run
earn a lot of money. And if you left SAIC to go back
into government service, you had considerable incentive
to keep SAIC's continuing good fortunes in mind.
SAIC's internal stock market was instrumental in the
company's early success. Peter Friesen, a San Diego
attorney who has represented former SAIC employees in
civil complaints against the company, says, "If you find
somebody [in government] who wants a job with SAIC
later, and he sees the steady rise in the stock price
over the years and knows he can get a job with stock
options and stock bonuses, then he's going to be sending
business over to SAIC. And it worked."
SAIC opened its Washington office in 1970. Although San
Diego would remain SAIC's home base, the workforce in
the Washington area soon eclipsed the workforce
everywhere else. To ensure support on Capitol Hill,
corporate outposts were prominently set up in key
congressional districts. Meanwhile, scores of
influential members of the national-security
establishment clambered onto SAIC's payroll, among them
John M. Deutch, undersecretary of energy under President
Jimmy Carter and C.I.A. director under President Bill
Clinton; Rear Admiral William F. Raborn, who headed
development of the Polaris submarine; and Rear Admiral
Bobby Ray Inman, who served variously as director of the
National Security Agency, deputy director of the C.I.A.,
and vice director of the Defense Intelligence Agency.
SAIC's relative anonymity has allowed large numbers of
its executives to circulate freely between the company
and the dozen or so government agencies it cares about.
William B. Black Jr., who retired from the N.S.A. in
1997 after a 38-year career to become a vice president
at SAIC, returned to the N.S.A. in 2000. Two years later
the agency awarded the Trailblazer contract to SAIC.
Black managed the program. Donald Foley, a current SAIC
director, came out of a top position at the Defense
Advanced Research Projects Agency, the Pentagon group
responsible for developing new military technology. SAIC
might as well operate an executive shuttle service
between its McLean, Virginia, offices and the C.I.A.,
the F.B.I., the Pentagon, and the Department of Energy.
Technically, federal ethics rules stipulate that former
government officials must wait one year before
contacting anyone in their former agencies. Sometimes
they can't wait: Mark A. Boster left his job as a deputy
assistant attorney general in 1999 to join SAIC, and was
already calling Justice three months later on behalf of
his new employers—a violation of federal law. Boster
paid $30,000 in a civil settlement.
The Young-Boy Network
The driving force behind SAIC, the man who shaped its
personality and culture across nearly four decades,
until he was forced out in 2004, was of course Bob
Beyster. From the beginning Beyster was indefatigable,
constantly on the road, promoting SAIC to any government
official who would listen. On a 10-day trip, he'd jam in
as many as 80 appointments. If he had an hour between
planes, he'd order his secretary to jam in one more.
Beyster may have been a scientist by training, but he
was a salesman at heart. He described himself as a
"marketeer."
Although he could be an engaging companion when dealing
with military brass and agency heads, around the office
Beyster could also be distant and imperious, an autocrat
who ruled with an iron hand. SAIC presented itself as a
friendly "employee owned" company. Inside, everyone
understood how the stock program was really used—to
punish and reward. No one harbored any illusions about
whose company it was. "In Bob Beyster's mind, that
company was not the shareholders' company, it was Bob
Beyster's company," said Gerald Pomraning, a nuclear
physicist who helped Beyster set up SAIC, in a legal
proceeding. "When I was on the board of directors, he
told us many times that the board of directors was
simply a legal entity that was required, but it was his
company."
Beyster advocated a form of internal entrepreneurship
that led to cutthroat competition for contracts.
Operations were chaotic because divisions independent of
one another frequently fought for the same business.
Glenn Grossenbacher, the Texas lawyer, describes the
dynamic as "eat what you kill." Chief financial
officers, frustrated by Beyster's exacting and sometimes
mercurial demands, came and went. The company's
organizational chart was often in flux. According to one
former executive, Beyster was known around the office as
a "control freak" who undermined managers by going
around them and dealing directly with their staffs.
Bernice Stanfill King, a former SAIC executive who
managed the company's internal stock program, says that
Beyster would often assign a single job to two
executives. "He would call in one high-level guy and put
him on a project," she explains. "Then he would call
another guy in a totally different part of the company
and put him on the project. Then these guys would bump
into each other and [wonder], 'What's he doing?' You
never honestly knew what was going on inside. Nothing
was ever in the open."
As befits a company with deep ties to the intelligence
and national-security community, SAIC's culture has
always had a military cast to it. Employees are expected
to follow orders. Even former employees are wary of
discussing SAIC. One former manager who has worked on
sensitive, even dangerous assignments abroad spoke about
SAIC only after receiving assurances of anonymity,
saying, "This is a very powerful company."
In the years when most corporations had glass ceilings
for women, few were lower or thicker than the one at
SAIC. Although Beyster was married (and the father of
three children), his behavior toward women often ranged
from coolness to open hostility. His former secretary,
Linda Anderson, once testified that Beyster was
"uncomfortable with women." She recalled that when a
woman came into a meeting Beyster's manner became
stilted. "Even his posture changed," she said. King, who
sued the company for sex discrimination and won, said in
an interview with Vanity Fair that when passing Beyster
in the hall she was not to speak to him or even to look
at him. Women were made to address the boss as "Dr.
Beyster"; men called him "Bob." When a woman made a
mistake, Beyster typically called her on it, using words
like "stupid" or "incompetent." When a man made a
mistake—well, it was just that, a mistake. Beyster's
former secretary testified that he once instructed her,
on the eve of a major corporate function, to make sure
he wasn't seated next to SAIC's one female board member,
"because all women talked about was where they got their
hair done."
Beyster's close associates within SAIC were a succession
of young men. Known as aides-de-camp, they were usually
handsome, well educated, and intelligent, with a
facility for numbers and a willingness to perform
personal tasks for their boss. Beyster was an ardent
sailor, and in the summertime he liked to spend
afternoons cruising the waters off San Diego aboard his
yacht in the company of these young men. George Wilson,
who once headed SAIC's public-relations operation, has
stated in a legal proceeding that the young men provided
a variety of personal services for Beyster, including
using SAIC equipment to make copies of pornographic
movies that Beyster would watch aboard his boat.
When Beyster traveled on business, he often took one of
the aides-de-camp with him, and asked his secretary to
arrange for them to stay in the same hotel room—this
according to the secretary's courtroom testimony. Wilson
said in a deposition that one of the young men he knew
who slept in the same room with Beyster on these trips
told him that he didn't like doing it, but that "it was
part of traveling with Beyster." Some of the young
aides-de-camp went on to become executives at SAIC.
Bernice King testified that Beyster had a name for his
young assistants: he called them his "baby boys." When
asked about these assertions, which surfaced in a
sex-discrimination case, Beyster declined to comment on
any particulars, saying, "Although I cannot address the
specific points you raise from court testimony, I will
say that during this trial a number of very personal
accusations were leveled against me that are not
accurate."
Klondike on the Euphrates
Civilians at SAIC used to joke that the company had so
many admirals and generals in its ranks it could start
its own war. Some might argue that, in the case of Iraq,
it did.
There isn't a politically correct way to put it, but
this is what needs to be said: 9/11 was a personal
tragedy for thousands of families and a national tragedy
for all of America, but it was very, very good for SAIC.
In the aftermath of the attacks, the Bush administration
launched its Global War on Terror, whose chief
consequence has been to channel money by the tens of
billions into companies promising they could do
something—anything—to help. SAIC was ready. Four years
earlier, anticipating the next big source of government
revenue, SAIC had established the Center for
Counterterrorism Technology and Analysis. According to
SAIC, the purpose of the new unit was to take "a
comprehensive view of terrorist threats, including the
full range of weapons of mass destruction, more
traditional high explosives, and cyber-threats to the
national infrastructure." In October of 2006 the company
told would-be investors flatly that the war on terror
would continue to be a lucrative growth industry.
SAIC executives have been involved at every stage of the
life cycle of the war in Iraq. SAIC personnel were
instrumental in pressing the case that weapons of mass
destruction existed in Iraq in the first place, and that
war was the only way to get rid of them. Then, as war
became inevitable, SAIC secured contracts for a broad
range of operations in soon-to-be-occupied Iraq. When no
weapons of mass destruction were found, SAIC personnel
staffed the commission that was set up to investigate
how American intelligence could have been so
disastrously wrong.
It is Wednesday afternoon, March 25, 1998, and David A.
Kay, who had been a U.N. official in Iraq in the
aftermath of the 1991 Gulf War, is on Capitol Hill
testifying before the Senate Armed Services Committee.
Americans generally remember Kay as the head of the Iraq
Survey Group, the man who showed that Saddam Hussein
didn't possess W.M.D. when America invaded in 2003, and
that the war was launched under false pretenses. But
today, in 1998, he is not David Kay, weapons inspector,
but David Kay, director of SAIC's Center for
Counterterrorism Technology and Analysis. He is a
stockholder in a company known to cognoscenti in the
hearing room as a fraternal twin of the intelligence
establishment. With great authority, Kay tells the
committee that Saddam Hussein "remains in power with
weapons of mass destruction" and that "military action
is needed." He warns that unless America acts now "we're
going to find the world's greatest military with its
hands tied."
Over the next four years, Kay and others associated with
SAIC hammered away at the threat posed by Iraq. Wayne
Downing, a retired general and a close associate of
Ahmad Chalabi, proselytized hard for an invasion of
Iraq, stating that the Iraqis "are ready to take the war
… overseas. They would use whatever means they have to
attack us." In many of his appearances on network and
cable television leading up to the war, Downing was
identified simply as a "military analyst." It would have
been just as accurate to note that he was a member of
SAIC's board of directors and a company stockholder.
(Downing was also the chief proponent of a weapons
system called Metal Storm, capable of firing a million
rounds of ammunition a minute; SAIC received $10 million
from the Pentagon to develop prototypes, but in the last
two years the Metal Storm company has lost millions.) In
the run-up to the war, David Kay remained outspoken. He
told NBC News in October of 2002, "I don't think it's
possible to disarm Iraq as long as Saddam is in power
and desires to maintain weapons of mass destruction."
On all these points Kay and Downing were buttressing the
views of Vice President Dick Cheney, Defense Secretary
Donald Rumsfeld, and others in the Bush administration.
They were also echoing the assertions of Iraqi exiles
living in the United States, who had been trying to
overthrow Saddam Hussein for years. Many of those
exiles—people like Khidhir Hamza, a onetime
atomic-energy official in Iraq, who insisted that Saddam
posed an imminent nuclear danger to the United
States—would in time receive paychecks from SAIC.
Although his evidence had long been discredited by
weapons experts, Hamza was among about 150 Iraqi exiles
designated by the Pentagon as members of the newly
chartered Iraqi Reconstruction and Development Council.
The plan was that, once American troops secured Iraq,
the I.R.D.C. recruits would move into influential
positions in a rebuilt Iraqi government.
SAIC served as the paymaster for the Iraqi exiles under
a $33 million government contract. It brought them all
together in the Washington, D.C., suburbs, rented
apartments for them, paid their living expenses,
provided various support services, and, later, after the
invasion and occupation, flew them to their jobs in the
new, democratic Iraq. This SAIC operation reported to
Douglas Feith, the undersecretary of defense for policy
at the Pentagon, a key assistant to Rumsfeld, and one of
the architects of the Iraq invasion and occupation.
Feith's deputy was Christopher "Ryan" Henry, a former
SAIC senior vice president.
It was understood in Washington, long before the actual
onset of "shock and awe," that the Iraq war would be a
Klondike gold rush for contractors. Prior to the war,
SAIC was awarded seven contracts, together worth more
than $100 million, without competitive bidding. The
Defense Department's justification for the no-bid
contracts: "We need the immediate services of a fully
qualified contractor who has the unqualified support and
confidence of the Pentagon leadership." SAIC's
personnel, designated "subject-matter experts," were
expected to lend a hand on such matters as "business
development, international and regional political
relations, the role of women in government, and
government reform." Among SAIC's subject-matter experts
was Shaha Riza, an Arab feminist and communications
adviser at the World Bank. Riza also happened to be the
girlfriend of Paul Wolfowitz, the deputy secretary of
defense.
One week before the invasion, SAIC was awarded yet
another no-bid contract, this one for $15 million, which
within a year would balloon to $82 million. The contract
gave SAIC the responsibility for establishing a "free
and independent indigenous media network" in Iraq, and
for training a cadre of independent Iraqi journalists to
go with it. The selection of SAIC for this job may have
seemed counter-intuitive. A year earlier, SAIC had been
involved in a Pentagon program designed to feed
disinformation to the foreign press. The program was
overseen by a Pentagon entity with the Orwellian name of
Office of Strategic Influence, and its aims proved
sufficiently odious that someone inside the Pentagon
leaked its existence to The New York Times. An
unrepentant Donald Rumsfeld stated that he would shut
down the Office of Strategic Influence—but in name only:
"There's the name. You can have the name, but I'm going
to keep doing every single thing that needs to be done."
To create its Iraqi Media Network, SAIC hired
professional newsmen from the United States as
consultants. One of them was a former NBC News staff
member, Don North, who had launched his career as a
cameraman in Vietnam and eventually rose to become the
NBC News bureau chief in Cairo. North began with high
expectations. Once Saddam Hussein was ousted, he and his
colleagues hoped to create a BBC-like news operation,
instilling "standards of international broadcasting and
news reporting" that Iraqis had never known before. It
soon became clear that the Pentagon and the Coalition
Provisional Authority had other ideas. To them, the
Iraqi Media Network represented an opportunity to push
the U.S. agenda in Iraq in the most simplistic sort of
way. With SAIC's cooperation, the network quickly
devolved into a mouthpiece for the Pentagon—"a little
Voice of America," as North would put it. Iraqis openly
snickered at the programming. Every time North
protested, he recalls, he was rebuffed by SAIC
executives. "Here I was going around quoting Edward R.
Murrow," North says, "and the people who were running me
were manipulating and controlling a very undemocratic
press and media that was every bit as bad as what Saddam
had established." In the end the network was turned over
to Iraqi control. Today it is a tool of Iraq's Shiite
majority and spews out virulently anti-American messages
day and night. "And to think we started it," says North.
The SAIC-created television network may be the only
functioning weapon of mass destruction in today's Iraq.
As everyone now acknowledges, no other such weapons have
ever been found, although search teams ran through more
than $1 billion looking for them. The closest they came
was the discovery, in May of 2003, of a "mobile
bioweapons lab" in the form of a tractor-trailer whose
interior configuration looked suspicious. David Kay was
on hand to lend credence to the notion that the trailer
was a weapons lab. "This is where the biological process
took place," he explained in one NBC News broadcast.
"You took the nutrients. Think of it sort of as a
chicken soup for biological weapons. You mixed it with
the seed stock, which came from this gravity-flow tank
up here into the fermenter, and under pressure with
heat, it fermented." Kay outlined the process step by
step. The discovery of the trailer was, as the NBC News
interviewer allowed, "very close to that elusive smoking
gun."
It turned out, however, that the mobile weapons lab was
nothing of the kind. To be sure, the military, back in
the United States, did have in its possession something
that looked a lot like the Iraqi trailer. In advance of
the invasion, SAIC had built its own version of a mobile
bioweapons lab, intended to help U.S. troops recognize
such a facility if they ever came across one. SAIC had
built, in effect, a self-fulfilling prophecy.
After failing to find the W.M.D., Kay told Congress in
January of 2004: "Let me begin by saying we were almost
all wrong, and I certainly include myself here." The
next month President Bush appointed a commission to look
at how American intelligence managed to miss the truth
about Iraq's weapons programs. The commission delivered
its report one year later, and although it sternly
pointed to obvious intelligence failures, it kept its
gaze, as it had been told to do, at a very low level—and
far away from the issue of whether senior policymakers
had deliberately manipulated intelligence findings: "The
Commission found no indication that the Intelligence
Community distorted the evidence regarding Iraq's
weapons of mass destruction," the report concluded.
Three of the commission's staff members had direct ties
to SAIC. One was Gordon Oehler, the commission's deputy
director for review. When Oehler left the C.I.A., in
October of 1997, after a 25-year career, he in essence
walked down the street and into the McLean offices of
SAIC to become a vice president for corporate
development. A second commission staff member with ties
to the company was Jeffrey R. Cooper, vice president for
technology and chief science officer in one of SAIC's
major sub-units. The third member was Samuel S. Visner,
who holds a graduate degree in Washington's
revolving-door system. From 1997 to 2001, Visner was an
SAIC vice president for corporate development, and also
a business-development manager. Next, he moved into a
government spymaster job, becoming chief of
signals-intelligence programs for the National Security
Agency. During this time SAIC was one of several firms
to receive a $280 million contract from the N.S.A. to
develop one of its secret eavesdropping systems. In
2003, Visner returned to SAIC to become a senior vice
president and the director of strategic planning and
business development of the company's intelligence
group.
As for General Downing, he has become a regular
contributor on television as a military expert on the
war in Iraq and America's options. Everyone seems to
have forgotten his earlier bellicosity.
The Flying Hummer
SAIC's ability to prosper is all the more remarkable
given its record of lawsuits, charges brought by
whistle-blowers, allegations of profiteering, fines
assessed by federal judges, and repeated investigations
and government audits. According to one former
executive, in a sworn deposition in 1992, the practice
of "mischarging" became "institutionalized within the
company." (SAIC denies such allegations.)
The job of establishing the Iraqi Media Network's
infrastructure—cables, transmitters, dishes—was rife
with corruption and waste. In one instance, government
auditors questioned an SAIC invoice for approximately
$10 million. (SAIC says it is unaware of the auditors'
report.) In March of 2004 the Pentagon's inspector
general found widespread violations of normal
contracting procedures: improper payments to
subcontractors, unsubstantiated equipment purchases,
unauthorized personnel on the payroll. One of the more
blatant transgressions concerned SAIC's overall manager
of the media effort in Iraq. The investigators
discovered that he had bought a Hummer and a pickup
truck in the United States and then chartered a DC-10
cargo jet to fly them to Iraq. When a Pentagon official
refused to allow the charge, the inspector general
reported, "SAIC then went around the authority of this
acquisition specialist to a different office within the
Under Secretary of Defense for Policy to gain approval
and succeeded." SAIC's performance on the Iraqi Media
Network contract is now, indirectly, at issue in a
lawsuit brought by an employee who alleges that she was
fired after she tried to draw the attention of SAIC
executives to what she described in the suit as
"unethical, illegal, and unsafe practices" by the
company in Iraq. Because of the pending legal action,
this employee declined to be interviewed, but
considerable documentation is already part of the public
record, including portions of her personnel file. SAIC's
corporate priorities are suggested by one commendation
the employee received, for her "excellent billing
credentials."
This way of doing business has been an SAIC character
trait for years. In 1991, SAIC was charged with
falsifying data submitted to the E.P.A. on soil samples
from Superfund toxic-waste sites. The law required the
E.P.A. to identify toxic dumps and determine which ones
posed the gravest risks. To perform the analysis, the
E.P.A. contracted with independent labs, including
SAIC's Environmental Chemistry Laboratory, in La Jolla.
The lab was supposed to test soil and water samples
within a certain number of days of their being received
"to ensure the chemicals being tested for would not have
dissipated in the interim." But technicians at SAIC's
lab tested some samples after the deadline and then
backdated the results. SAIC mounted a high-powered
behind-the-scenes campaign to escape prosecution. A
member of SAIC's board of directors, former secretary of
defense Melvin R. Laird, wrote a personal letter to
Attorney General Dick Thornburgh. "I can assure you
there was no wrongdoing on the part of the corporation,"
Laird stated. Criminal prosecution of SAIC, he went on,
would be "entirely inappropriate." Ultimately the
company was accused by the government of making "false,
fictitious and fraudulent statements," and pleaded
guilty to 10 counts of making false statements or
claims. SAIC paid $1.3 million in fines and restitution.
A few years later SAIC was in trouble again, this time
over its efforts to design a flat-panel
liquid-crystal-display screen to be used as a
navigational device in the cockpits of air-force fighter
jets. The initial contract had been awarded in 1987, but
SAIC kept going back for more money. The government
would shell out millions—even as SAIC assured the air
force that steady progress was being made. And in fact
air-force officials had no reason to believe otherwise:
they had seen what they thought was a demonstration
model when SAIC officials unveiled a slick-looking
compact box with a backlit screen. SAIC officials
traveled to military bases around the country to show
off the prototype. A respected magazine, Engineering
Design News, published a photograph of the display
screen on its cover.
But the box was a fake. SAIC had been unable to develop
the actual technology. The prototype—in effect, nothing
more than a cheap video game—had been cobbled together
with components taken from TV sets, computers, and
everyday consumer appliances. When two SAIC employees
complained to their superiors, both were fired. Two
employees later filed whistle-blower lawsuits charging
SAIC with defrauding the government. While denying any
wrongdoing, in 1995 SAIC settled the suit with the
government and paid a fine of $2.5 million.
The ill-fated cockpit-display project was hardly an
isolated case. A recent case revealed one method SAIC
employed to increase the profits on a contract. In San
Antonio, the air force awarded SAIC a $24 million
contract to clean up contaminated-waste sites at Kelly
Air Force Base. Once the project was under way, the SAIC
manager overseeing the job realized that the work would
cost much less than the amount SAIC had negotiated. "It
was massively overstaffed," Michael Woodlee, the former
manager, said in an interview. "I didn't need that many
[people]." Woodlee said he told one of his superiors
that "there was no way under the moon we could spend all
this money."
This is not what SAIC wanted to hear. Woodlee said that,
because he couldn't spend everything in his budget, his
SAIC superiors suggested that he "harvest money out of
[his] project and send it up the corporate ladder."
After he resisted, Woodlee contended, the project was
taken away from him, and he was laid off.
In 2002, Woodlee filed a whistle-blower lawsuit charging
SAIC with fraud under the federal False Claims Act.
Working with air-force investigators, the U.S. attorney
in San Antonio concluded that SAIC had in fact grossly
understated profits on the contract: rather than the 8
to 10 percent profit the contract allowed, SAIC had,
"unbeknownst to the Air Force," realized profits of
three times that amount, and had submitted "false and
fraudulent statements of its expected costs and
profits."
SAIC's response was audacious. It told federal
officials, in effect, that the government was right: the
company does increase the profit margin beyond the terms
of the contract. But there's a reason: risk is involved,
and the additional profit is compensation for that risk.
According to documents in the case, SAIC explained that
it employs something called "Quantitative Risk Analysis"
to identify potential business risks, and that it
factors those costs into its contracts, although without
ever mentioning the fact to customers. In a written
response, the company stated that this kind of risk
analysis is "commonly used throughout industry" and
"such purely judgmental information was not required to
be disclosed under [federal law] based on longstanding
legal principles." But by failing to disclose that
information to federal negotiators, the air force
maintained, SAIC induced it "to agree to much higher
prices than [the air force] would have agreed to had
SAIC truthfully disclosed its cost and pricing data."
After SAIC's "risk defense" surfaced, the air force
issued a written alert to warn other agencies about
SAIC's business methods, which it said SAIC "intends to
continue using."
Although the amount of money in contention was
relatively small, the principle involved was large, and
it had potentially national implications. Was SAIC using
the same formula in thousands upon thousands of other
contracts it had with the government? We'll never know.
For reasons that remain unclear, the Justice Department
decided against expanding the probe beyond San Antonio.
Is it possible that a call was made from one well-placed
individual to another? In April of 2005, SAIC, while
denying wrongdoing, settled the San Antonio lawsuit by
paying a fine of $2.5 million.
More important, the company had forestalled a wider
investigation. One of Woodlee's lawyers, Glenn
Grossenbacher, who has represented other whistle-blowers
against other companies, describes SAIC as unlike any
other company he has ever confronted. "These guys handle
things very differently than other people," he said.
"They had better access to the Pentagon than the
government's own attorneys. They are so well connected
they were able to isolate this one case. This should
have been a [national] case. The reason it wasn't was
because of their political clout to shut it down and
localize it."
Not every SAIC client is as forgiving as the United
States government. When SAIC failed to deliver a highly
touted security system for the 2004 Athens Olympics, the
Greek government refused to make a final payment. SAIC
had proposed the most extensive security shield in
Olympic history: more than 100 command posts,
vehicle-tracking devices and sensors everywhere, 1,600
video cameras, and a blimp loaded with "sensitive
equipment" floating "silently overhead acting as an
airborne surveillance center." As video feeds flowed to
a central command post, SAIC's state-of-the-art software
would link all these capabilities. The system was to
remain in place as an anti-terrorism tool in Athens for
years to come. But turmoil within SAIC plagued the
effort from the start. Project managers came and went.
On the eve of the games a source close to the Olympic
planners stated that "the entire Committee without
exception believe that the … system doesn't work."
The Olympics started up on schedule. SAIC's security
system did not. A newspaper in Athens described the
system as "operationally useless," and Greek officials
improvised simply by adding more guards. Before the
games began, SAIC and the Greek government had quietly
come to an agreement that called for continued testing
of the system and "final acceptance to occur no later
than October 1, [2004]"—one month after the games ended.
A payment of $23 million would follow. SAIC missed this
deadline, too. After more wrangling the two sides,
according to an Athens newspaper, reached an
understanding that calls for SAIC to complete work by
May 2008, almost four years after the Olympics. As of
last fall, SAIC's losses on the project totaled a
staggering $123 million, and the company acknowledges
"our poor performance on the Greek Olympics contract."
SAIC is trying to recoup some of its losses in an
arbitration and so far has managed to keep the lid on
potentially embarrassing revelations about the
competence of a company whose operations are built on
claims of technical expertise.
Radiation Sickness
Given that its founder came from a company called
General Atomic it is hardly surprising that SAIC has
been heavily involved in the nuclear business. One early
project came in the 1970s and 80s, when SAIC received
Pentagon contracts to reconstruct the amount of
radiation absorbed by military personnel during
atomic-bomb tests and other service-related exposures.
The government's bookkeeping was so erratic from the
early days of the Cold War that it was often difficult
to tell how much radiation soldiers had received and
whether it might have been responsible for their various
cancers. When SAIC did the numbers, few veterans
qualified for compensation. The Pentagon's nuclear
testing was in effect off the hook, and ailing veterans
were out of luck. After years of hearings, Congress in
1988 passed the Radiation-Exposed Veterans Compensation
Act, which gave veterans the benefit of the doubt. It
was presumed that their cancer was attributable to
nuclear exposure without considering the radiation dose.
By then many of the veterans were dead. A health
physicist who testified later on behalf of the veterans
spoke unkindly of the original SAIC work: "Atomic
veterans have been deprived of benefits intended by
Congress through [SAIC's] deceptive internal dose
reconstructions and poor understanding of radioactive
material distribution in the body." SAIC disagrees,
saying that it "continues to work with the government to
apply the best science to performing dose reconstruction
for atomic veterans."
Periodically over the years, the Nuclear Regulatory
Commission and the U.S. Department of Energy, prodded by
executives in the nuclear industry, have sought to ease
the rules against re-using "lightly" contaminated
radioactive waste. The impetus has been the inexorably
growing stockpile of nuclear debris—much of it
lethal—that has been accumulating at weapons sites and
power plants in America for decades. One way to draw
down the stockpile would be to recycle large volumes of
discarded nickel, aluminum, copper, steel, and other
irradiated metals into usable products. If slightly
radioactive metal were combined with other metals, the
resulting material could be made into all kinds of
consumer items—knives and forks, baby strollers, chairs,
rings, eyeglass frames, bicycles, reclining rockers,
earrings, frying pans. It also could be used in
construction.
Lest any of this sound improbable, in the 1980s
radioactive table legs began turning up in the United
States everywhere from restaurants to nursing homes. A
radioactive gold ring cost a Pennsylvania man his arm.
The public outcry was so great that in 1992 Congress set
out to ban this form of recycling. The N.R.C., D.O.E.,
and nuclear industry saw the ban coming and were not
happy about it, but they also saw a way out: maybe it
would be possible to develop broad guidelines that would
allow the contaminated waste to be recycled based on
what were deemed "safe" exposure levels. Never mind that
there is no such thing as a safe dose of radiation. Two
months before the ban was signed into law, the N.R.C.
gave the multi-million-dollar job of formulating the
guidelines to an outside contractor. The contractor was
SAIC.
As the years slipped by, across town, another federal
agency, the Department of Energy, was handing out a $238
million contract to B.N.F.L. Inc., at that time the U.S.
subsidiary of British Nuclear Fuels, "to clean up and
reindustrialize three massive uranium enrichment
facilities" at Oak Ridge National Laboratory, in
Tennessee. The agreement called for B.N.F.L. to recycle
"hundreds of thousands of tons of metals." British
Nuclear Fuels had a questionable track record in the
nuclear industry. For decades it had dumped plutonium
and other radioactive waste into the Irish Sea and the
North Atlantic. Its workers had falsified critical
quality-control data. When the D.O.E. announced the
contract, SAIC was identified as a major subcontractor
in the recycling of radioactive scrap metal.
Because the N.R.C. and the D.O.E. for some reason
weren't talking to each other, the elegance of this
arrangement escaped everyone's attention. To connect the
dots: SAIC was writing the regulations for one
government agency, the N.R.C., which would set the
permissible limits of radioactive contamination for
recycling, even as it partnered with another company,
under contract to a different federal agency, the
D.O.E., to recycle the radioactive metal for which it
was drafting the regulations.
The synergy of this arrangement was discovered
accidentally by a Washington lawyer, Daniel Guttman,
whose longtime passion has been conflicts of interest
that inevitably—purposefully—arise from government
outsourcing. Guttman called attention in public hearings
to what was happening, thoroughly embarrassing officials
at the N.R.C. and the D.O.E. and stirring the ire of
public-interest groups. The N.R.C. killed its contract
with SAIC. The recycling project was put on hold. And
the N.R.C. filed suit against SAIC, alleging "false
and/or fraudulent representations to the effect that
[SAIC] was providing services to the NRC which were free
from bias." SAIC has denied the conflict-of-interest
claims, and the suit is still pending.
But SAIC is by no means out of the nuclear business. It
may be under a cloud at the N.R.C., but it's still a
partner, with the construction giant Bechtel, in the
largest nuclear project of all—the $3.1 billion effort
to build a repository for America's high-level
radioactive waste. The firm Bechtel SAIC is constructing
the repository deep under Yucca Mountain, Nevada, where
the buried waste will remain lethal for at least 10,000
years. It could provide a revenue stream for SAIC as far
into the future as one can imagine.
The Permanent Government
Bob Beyster turned 79 in 2003. He was in his 34th year
with the company. A writer for The San Diego
Union-Tribune, granted a rare interview around this
time, observed that Beyster was a "little more stooped
now," but still vigorous. He continued to run three or
four miles almost every day. Over the years numerous
executives rumored to be his successor had come and gone
as it became apparent that Beyster had no intention of
relinquishing power. But the sheer size of the company
and its aggressive, internally competitive style were
catching up to Beyster. Even Pentagon officials had
begun to complain that SAIC's overlapping divisions were
creating confusion. When the Pentagon talks, contractors
listen. In 2003, the SAIC board forced him out. By 2004,
SAIC had a new chairman, Kenneth Dahlberg, a top
executive at General Dynamics with long experience in
the defense industry.
In October of 2006, SAIC carried out a long-anticipated
I.P.O., selling 86 million shares at $15 a share in its
debut on the New York Stock Exchange, raising $1.2
billion. Reflecting investor bullishness, shares rose to
$21 in a matter of days. Its prospects have never looked
brighter.
Unlike traditional wars, which eventually come to an
end, the Global War on Terror as defined by the Bush
administration can have no end: it is a permanent
war—the perfect war for a company that has become an
essential component of the permanent government.
Political change causes scarcely a ripple. As one former
SAIC manager observed in a recent blog posting: "My
observation is that the impact of national elections on
the business climate for SAIC has been minimal. The
emphasis on where federal spending occurs usually
shifts, but total federal spending never decreases. SAIC
has always continued to grow despite changes in the
political leadership in Washington."
And the revolving door never stops spinning. One of the
biggest contracts ever for SAIC is in the works right
now. It's for a Pentagon program called Future Combat
Systems, which is described as "a complex plan to turn
the U.S. Army into a lighter, more lethal, more mobile
force" and also as "the most difficult integration
program ever undertaken by the U.S. Department of
Defense." The contract runs into the billions of
dollars. The man who helped craft this program at the
Pentagon was Lieutenant General Daniel R. Zanini. Zanini
recently retired from the army, and he now has a new
job. Can you guess where it might be?
Donald L. Barlett and James B. Steele are Vanity Fair
contributing editors